Our Knowledge Base, also known as Helpdesk, enables you to create comprehensive documentation for your business.
We suggest visiting the Helpdesk Settings page for in-depth configuration options.
The Helpdesk is SEO-optimized, although you have the option to prevent search engine indexing via the settings if preferred.
You have the flexibility to host your Helpdesk on a custom domain, such as help.yourcompany.com.
Content is neatly organized into categories for easy navigation.
The Knowledge Base portal seamlessly integrates with other Answered.so features. Articles are readily accessible through a dedicated tab in the HelpHub widget and the Search Bar, and are automatically indexed by the GPT chatbot.
Every time you add or update an article, your GPT Chatbot automatically synchronizes with the new content for continuous training. There's no need to manually add your Knowledge Base as a source if it's powered by Answered.so.